Privacy Policy

Information we collect

When you submit a repair request through avexarepair.com, you may provide information such as your name, phone number, email address, postal code, appliance type, appliance brand, problem description, error code and optional photos.

How we use your information

We use the information you provide to respond to repair inquiries, prepare for service, communicate about appointments, understand appliance symptoms and provide customer support.

Photos, model information and error codes may be used to help identify the appliance and prepare for diagnosis before a service visit.

Email and form delivery

Repair-request information submitted through the website may be transmitted through third-party email or infrastructure providers used to operate the website and deliver booking requests.

These providers process information only as needed to provide their services to AVEXA Appliance Repair.

Photos and attachments

Photos are optional. If you upload photos, please avoid including unrelated personal information, documents or images that are not necessary for the appliance repair request.

How we protect information

We use reasonable technical and administrative measures to protect information submitted through the website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Information sharing

AVEXA Appliance Repair does not sell customer personal information.

Information may be shared with service providers where necessary to operate the website, deliver communications or provide requested services, or where disclosure is required by law.

Data retention

We retain repair-request and communication information only for as long as reasonably necessary for service, customer support, business records and legal obligations.

Your choices

You may contact AVEXA Appliance Repair to ask questions about personal information you have provided or to request correction or deletion where applicable.

External services

The website may use third-party services for hosting, email delivery, analytics or other website functions. Those services may have their own privacy policies and data-processing practices.

Changes to this policy

This Privacy Policy may be updated as the website, services or legal requirements change. The updated version will be posted on this page with a revised date.

Contact

For privacy questions, contact AVEXA Appliance Repair through the contact information published on avexarepair.com.